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Your account

Learn how to manage your account and get the most out of SeekOut
  1. Types of User Accounts in SeekOut

    There are several types of user accounts in SeekOut. Some accounts have access to features that other accounts do not have.

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  2. Login Help (I forgot my password)

    You can reset your password by clicking Forgot your password? at the bottom of the Sign In page.

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  3. How can I change the email address I use to sign into SeekOut?

    Learn how to change the email address you use to login to SeekOut.

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  4. Why does SeekOut need my mobile phone number?

    We require a unique cell number for any customer who signs up for an account and isn't associated with a large company account.

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Frequently asked questions

Questions and answers we've heard a few times, and might be able to quickly help.

No worries! You can reset your password by clicking Forgot your password? at the bottom of the Sign In page. We have a full article for more questions, here.

Each SeekOut plan includes credits for finding candidate contact info and credits for exporting candidate information. To learn more about contact info credits, we have a full article here; and to learn more about exporting candidate information, we have another article here.

A SeekOut administrator can save any public profile search can as a power filter. You can learn how to create and access those filters here.

Upcoming trainings

SeekOut 201: Intro to Boolean & People Insights (Live)

Tuesday, May 21, 2024 at 4:00 PM UTC

The 201 training picks up right where we left off in our 101 training with an introduction to Boolean Search, SeekOut’s proprietary Field Search operators, People Insights, and Cloning profiles.

SeekOut 301: Advanced Boolean & Filtering Tips (Live)

Wednesday, May 22, 2024 at 5:00 PM UTC

SeekOut 301 is the icing on the cake- focusing on Advanced Boolean Search techniques (Boosting, Proximity Search, Wildcards) and refining a talent pool with out-of-the-box SeekOut filters.

Candidate Outreach In SeekOut Projects – Simplify Your Communication Workflow (Live)

Thursday, May 23, 2024 at 7:00 PM UTC

Once you've found the perfect set of profiles by leveraging SeekOut search, what's next? That's where our newly launched Candidate Outreach comes in! Join Senior Product Manager Amy Ho as she goes over how and why to leverage Candidate Outreach within SeekOut Projects to engage prospective talent.