How does it work?

SeekOut includes the ability for recruiters to send automated multi-step email campaigns to candidates by linking their corporate email accounts with SeekOut. These emails are sent - and candidate replies are tracked - via the recruiter's corporate email address. Now, you can take this one step further to have the emails come from your hiring manager. This feature can also be useful if you are with an RPO and use multiple corporate email addresses.

Your hiring manager will need to grant you permission to have the outreach messages sent from their email. Any candidate replies will go to the alternate/hiring manager's email inbox. Your hiring manager can also revoke this permission from you when they need.

How to set up "Send on Behalf"

Before getting started, you'll need to link your primary email account first. 

  1. In the "Messaging" tab, click on the "Link an Email Account" button. You will see the dialogue box below. Choose "Request Email Account Permission". 

2. Copy and share the link with the requested account holder (your hiring manager). If you are intending to link an alternate email account that you own, simply copy-paste the link into another browser tab. 

3. The requested account holder will see this message if they do not have a SeekOut account. They will need to enter their name, email address, and create a password. The sole purpose of this free account is so that the account holder can later revoke your "send on behalf" permissions if needed. Then, They will need to click "Grant Permission". 

They will need to Grant Permission.

4. That's it! They are done. Now, when you start a new campaign, you will have the option to choose which email address the campaign should come from.

Note that you cannot change the "send from" email address once a campaign has started. If this needs to be adjusted, you will need to create a new campaign. 

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