Frequently Asked Questions

We've got answers.

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How can I access my previous searches and exports?

Viewing your SeekOut history
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Why do the words highlighted in candidate profiles not always match my search?

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How can I search more networks with SeekOut?

Using SeekOut's Custom Search Engines (CSEs)
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Who can you find with SeekOut?

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How do I find candidates that are similar to candidates I've already found?

Using the AI Recommendations in Projects
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How can I watch the SeekOut intro video again?

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SeekOut's advanced search features

Building more complex queries with SeekOut
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Why do I see "This profile is not available"?

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How much does SeekOut cost?

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Even more advanced search with SeekOut

Wildcards, Near, Fuzzy searches, and more
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X-Ray search vs. SeekOut search

Get better results using SeekOut's filters instead of Google or Bing X-Ray search
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What do the icons next to email addresses mean?

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How contact info credits are counted

Learn how credits are used and restored
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Do exported profiles contain candidate email addresses?

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If I request contact information, but SeekOut can't find it, does it count against my monthly limit?

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How can I view exported data if I don't have Excel?

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What's with the cat pictures?

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Why does SeekOut need my mobile phone number?

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What countries are SeekOut candidates from?

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What industries are listed in SeekOut?

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Why does the information in the SeekOut result not always match exactly I see when I click on the person's profile?

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I got the message "Something went wrong! Contact support if the error persists." What should I do?

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Updated over a week ago