Login Help (I forgot my password)

Article author
Ed
  • Updated

You can reset your password by clicking Forgot your password? at the bottom of the Sign In page.

forgot_password_1.png

Type in your email and click Submit. You will receive a password reset prompt via email with the subject "Reset your SeekOut account password" within a few minutes. Check your spam folder if you do not see the email in your inbox.

password_reset_email_1.png

Click the link to open a new page and enter your new password. Passwords must meet the following criteria:

  • Eight or more characters in length
  • Has one or more letters
  • Has one or more numbers
  • Has one or more special characters (Ex. & or !)
  • Cannot be a previously used password

After entering your new password, click Submit. A success message will pop up. Click Log In to log back into your dashboard.

If your organization uses Single Sign-On (SSO), the "Forgot your password?" link will not work. Please have your administrator reach out to support@seekout.io for assistance.

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