SeekOut and Gem

SeekOut integrates with your Gem account, allowing you to export candidate profiles from SeekOut and turn them into Gem candidate profiles complete with contact information and work/education history. 

This article covers how to set up your integration, as well as how to export candidate info from SeekOut to Gem.

Setting up the Gem Integration

Before You Begin

You will need to create an API Key in Gem. If you do not have access to API Key Settings, contact your Gem support representative.

The person who sets up the Gem & SeekOut integration must use the same email address for their Gem account and their SeekOut account.

Creating your API Key

Login to your Gem dashboard and locate your API Key settings. Create a new API Key for SeekOut. Copy the key; you will be providing this key to SeekOut.

Accessing Integrations

Click your initials at the top right of the SeekOut dashboard, then select Integrations.

Don't see the Integrations option in your menu? Contact your Customer Success Manager or support@seekout.io and ask to enable ATS integrations for your org.

Connecting to Gem

On the Integrations page, locate Gem One-Way Export and click the Connect button. Enter Gem in the Name field and your API Key. Click Save to complete your integration. 

When successful, Gem will appear under the section My Organization's Integrations with the label "Connected."

Authentication

Before using the integration for the first time, you will need to authenticate your login information. Navigate to a SeekOut project and click More... at the top right of your candidates. Click Authenticate with Gem. After a few seconds, the page will refresh and Authenticate with Gem will be replaced with Export All to Gem.

Removing the Integration

Click the horizontal three-dot button next to a connected integration to Edit or Remove the integration from your SeekOut account.

Exporting from SeekOut to Gem

To export all candidates in a project to Gem, go to your SeekOut project, click More… and choose Export All to Gem.

Contact information such as email addresses and phone numbers will only appear in your export if you click Get Email for All and Get Phone for All before exporting.

Alternatively, you can export select candidates from SeekOut by clicking the box next to their profile, clicking More... and then selecting Export X to Gem . With both methods, clicking Export to Gem will cause a pop-up window will appear.

You can select a job from the dropdown menu or export the candidates as prospects. If your ATS does not support candidate profiles without email addresses, check the box Generate dummy email addresses for candidates. Click the Export button to export candidates to Gem. If successful, you will see a confirmation pop-up message that says "Export Complete."

Other Information

SeekOut integrates with many other HR systems. If you need help setting up an integration or need assistance troubleshooting, please contact support@seekout.io.