🤝 Phenom People | Export

SeekOut integrates with Phenom People, allowing you to export candidate data from SeekOut and turn it into Phenom People candidate profiles complete with contact information and work/education history. Candidate data can be sent to Phenom People as prospects, or they can be attached to an existing job.

This article covers how to set up your integration, as well as how to export candidate info from SeekOut to Phenom People.

Setting up the Phenom People Integration

Before You Begin

You will need to create a new account in Phenom People that has access to the Contact and Add Candidate APIs. You will be providing this username and password to SeekOut.

Important Note for Users Logging into Phenom People with SSO

SeekOut can't integrate with an SSO-enabled Phenom People account. Please ensure that the account you create has SSO logins disabled. See Phenom People support for help creating an account with SSO disabled.

Accessing Integrations

Click your name at the bottom left of the SeekOut dashboard, then select Integrations.

Note: Don't see the Integrations option in your menu? Contact your Customer Success Manager or support@seekout.com and ask to enable ATS integrations for your org.

On the Integrations page, click + Add a Connection to open the list of applicant tracking systems. If you've set up an integration with SeekOut before, your current integrations will be listed on this page. Click the plus sign + at the top of the page to open the ATS list.

Connecting to Phenom

On the Integrations page, click + Add a Connection. Locate Phenom from the list of integrations and click the Connect button.

On the Capabilities tab, check the box next to Export. Optionally, you can check Opt in Single SMS to create candidate records with the SMS Opt-In value sent as Yes/True during candidate exports. Click Confirm Choices to continue to the next step.

Enter your Phenom People email address and password, and select Production in the Environment dropdown.

Click Submit to save your credentials. SeekOut will automatically attempt to test and verify your connection.

Testing Your Integration

SeekOut automatically tests your integration after the first time you set it up. Select a job from the dropdown list and click Send Test Candidate to export a test candidate to Phenom People. Login to your ATS and confirm that the candidate has been exported to the correct job.

When successful, Phenom People will appear under the section My Organization's Integrations with the label "Connected." Test your integration again at any time by returning to the integrations page, clicking the three-dot menu next to the name, selecting Edit, and then click Test.

What do I do if my test was unsuccessful?

Confirm that your info is entered correctly in the integration pop-up. If you make any changes to your info, click Save first and then click Test to try again with your updated credentials.

If you've confirmed your connection info is correct and you're still unable to connect, reach out to your Customer Success Manager or email support@seekout.com for assistance.

Removing the Integration

On the Integrations page, click the arrow next to a connected integration to Edit or Remove the integration from your SeekOut account.

Authentication

Phenom People uses OAuth and requires you to authenticate your connection before exporting for the first time.

Authenticate while on a Search page

While searching for candidates, click More at the top right of the candidate list. Click Authenticate with Phenom People and login to your Phenom People account. Authentication will automatically happen after you login. Once authentication is complete, the Authenticate with Phenom People option will change to Export to Phenom People.

Authenticate from within a Project

While in a SeekOut project and click Export at the top right of your candidates. Click Authenticate with Phenom People and login to your Phenom People account. Authentication will automatically happen after you login. Once authentication is complete, the Authenticate with Phenom People option will change to Export to Phenom People.

Note If you see an error message after clicking Authenticate with Phenom People, check to make sure that the email and password you entered in the previous step are valid, and that the account has the Contact and Add Candidate API permission.

Exporting from SeekOut to Phenom People

To export all candidates in a project to Phenom People, go to your SeekOut project, click the Export icon and choose Export All to Phenom People.

Note Contact information such as email addresses and phone numbers will only appear in your export if you click Get Email for All and Get Phone for All before exporting.

Alternatively, you can export select candidates from SeekOut by clicking the box next to their profile, clicking Export and then selecting Export X to Phenom People . With both methods, clicking Export to Phenom People will cause a pop-up window will appear.

You can select a job from the dropdown menu or export the candidates as prospects. If your ATS does not support candidate profiles without email addresses, check the box Generate dummy email addresses for candidates. Click the Export button to export candidates to Phenom People. If successful, you will see a confirmation pop-up message that says "Export Complete."

Additional Notes

Duplicate Profiles

By default, SeekOut will not transmit profiles that have already been successfully exported. Candidates that have been exported will display a confirmation icon and the name of your ATS in their SeekOut profile.

Check the box Include previously exported candidate(s) if you're exporting the same candidates to your ATS again.

Note: Phenom People does check for duplicate records. If you successfully export the same prospect twice, Phenom People will attempt to match the profile and update your records with the newly exported information.

What fields are sent from SeekOut to Phenom People?

• Candidate

  • Location

  • Email(s)

  • Name

  • Phone Number(s)

  • Social Media URL(s)

• Education

  • School

  • Start/End Month

  • Start/End Year

• Experience

  • Company

  • Start/End Month

  • Start/End Year

  • Job Title

What do dummy emails look like?

When you check the box "Generate dummy email addresses" before exporting to your ATS, then SeekOut will create email addresses and send them along with each candidate who doesn't already have an email associated with their SeekOut profile.

The email addresses generated by SeekOut will look similar to these examples:

• no-email--352233856@seekout.example.com

• no-email--828794187@seekout.example.com

• no-email-1047659244@seekout.example.com

Other Information

SeekOut integrates with many other HR systems. If you need help setting up an integration or need assistance troubleshooting, please contact your CSM or email support@seekout.com.