🤝 Greenhouse | Rediscovery
Sort through candidate data from your ATS using SeekOut's powerful search engine and filters. Your Greenhouse data is mirrored within SeekOut every day, and SeekOut enriches your data with social links, work history, and education.
Table of contents
This article is for setting up a two-way integration between SeekOut and Greenhouse. To learn about the one-way export feature, see our article here.
Sort through candidate data from your ATS using SeekOut's powerful search engine and filters. Your Greenhouse data is mirrored within SeekOut every day, and SeekOut enriches your data with social links, work history, and education. Greenhouse Stage and Status filters are available in a collapsible search menu.
Before You Begin
Note: Please contact your Customer Success Manager or our support team so we can coordinate your integration setup.
Your Greenhouse login and your SeekOut login must both use the same email address when setting up the integration.
Your Greenhouse account must have the developer permission "Manage ALL organization’s API Credentials" enabled. See the section in this Greenhouse article Configure User Setup Permissions in Greenhouse Recruiting for steps on how to set this up.
Create your API Key
Login to your Greenhouse dashboard and click the Configuration icon at the top right. Navigate to the Dev Center, then click API Credential Management.
On the next page, click the Create New API Key button. Select Harvest as your API Type, SeekOut as your Partner, and enter a description.
Click Manage Permissions, and your new API Key will be available to you. Click Copy to copy the key to your clipboard.
Click I have stored the API Key to close the window. The Harvest API permissions page will open automatically.
Harvest API Permissions
Check the box next to each of the following permissions:
Applications Get: Retrieve Application Get: List Applications Patch: Update Application Post: Advance Application Post: Move Application Post: Reject Application Post: Moves Application to Job Post: Unreject Application Candidates Get: Retrieve Candidate Get: List Candidates Jobs Get: Retrieve Job Get: List Jobs Prospect Pool Get: List Prospect Pools | Job Posts Get: List Job Posts Get: Retrieve Job Post for Job Get: List Job Posts for Job Job Stages Get: Retrieve Job Stage Get: List Job Stages Get: List Job Stages for Job Users Get: Retrieve User Get: List Users Job Openings Get: List Openings For a Job Close Reasons Get: Get close reasons |
Click Save at the bottom of the page when you're done.
For detailed information on how to configure API keys in Greenhouse, see their documentation here.
Create Webhooks
From your Greenhouse dashboard, click the Configuration icon at the top right. Navigate to the Dev Center, select Web Hooks, then click Web Hooks.
You'll need to create three separate web hooks for the following events:
Delete Candidate
Job Deleted
Merged Candidate
Give your webhook a name, then find the webhook event listed above in the When dropdown list.
Your SeekOut CSM or support representative will provide your Endpoint URL, Secret Key, and Error recipient email. When you've entered your information, click Create web hook. Repeat these steps for all three webhooks.
Accessing Integrations
Click your name at the bottom left of the SeekOut dashboard, then select Integrations.
Note: Don't see the Integrations option in your menu? Contact your Customer Success Manager or support@seekout.com and ask to enable ATS integrations for your org.
On the Integrations page, click + Add a Connection to open the list of applicant tracking systems. If you've set up an integration with SeekOut before, your current integrations will be listed on this page. Click the plus sign + at the top of the page to open the ATS list.
Connecting to Greenhouse
On the Integrations page, click + Add a Connection. Locate Greenhouse Harvest from the list of integrations and click the Connect button.
Note: If you have set up an integration previously, click the + next to the list of integrations at the top of the page to open the Add a Connection pop-up.
On the Capabilities tab, check the box next to Rediscovery. Check Disable Attachments to remove attachments like resumes, cover letters, and other files from your candidates in SeekOut. Click Confirm Choices to continue to the next step.
Review the requirements on the Permissions tab and click I'm ready.
On the Credentials page, enter the following:
Harvest Key
Paste your API Key from Greenhouse in the Harvest Key field.
Greenhouse Url
Login to Greenhouse and copy the URL. Include the protocol (https://) and the top-level domain and trailing forward slash (.io/). See the screenshot below for an example.
Click Submit to save your credentials and verify your connection.
Click Submit to save your credentials. SeekOut will automatically attempt to verify your connection. When successful, Greenhouse will appear at the top of your Integrations page with a green check mark.
Removing the Integration
On the Integrations page, click the arrow next to a connected integration to Edit or Remove the integration from your SeekOut account.
Data Import Process
After the integration is setup and passes validation, we will automatically start downloading, indexing, and matching your candidate and job data. Depending on the number of candidates and jobs, this can take several days.
Once the first full download is complete, the integration will periodically check your ATS and only download additional data when it detects a change. Depending on how many changes are detected, the update process can vary in length from a few minutes to several hours.
How to use Talent Rediscovery
Go to SeekOut search and select Your ATS on the Search page to view candidates from your applicant tracking system.
Your ATS has the same search functions that are available in the Public Profiles tab. Use keywords, Boolean, power filters, and diversity filters to refine your search.
Filters and Profile Data in Your ATS
The Your ATS tab has two additional features:
A set of filters specific to your ATS (highlighted in purple below)
The candidate's status, job application, resume, and contact information from your ATS (highlighted in orange below)
ATS Filters (purple)
These are filters that are only available when searching candidates from your applicant tracking system. The exact filters available will depend on the data SeekOut receives from your ATS. For example, if your organization does not have any candidates assigned to the Technical Phone Screen stage, then that filter will not be displayed in SeekOut.
See the section Unique Filters below for a list of filters available to you.
Candidate ATS Data (orange)
An overview of the candidate's data from your ATS. See the section Unique Profile Data below for a list of details you'll find here.
ATS Insights
SeekOut aggregates candidate data from your ATS and displays interactive charts for diversity, location, current/previous company, job title, and much more.
Hover your mouse over a row to see how many candidates share that data point and click on a row or use filters to refine your results even further.
Print & Export Insights
Click Print to print the current page. Use your browser's printer settings to select how many pages of data you wish to print.
Click Export to export the data on the current page to a spreadsheet. You can download it as an XLSX file or view it in Excel Online. The spreadsheet has information and charts (when applicable) for the following candidate data:
Location
Current Company
Current Title
Past Company
Past Title
Skills
Years of Experience
Years in Role
School
Degree
Major
Diversity
Industry
Company Size
Other
Certifications
Languages
Groups
Interests
Honors/Awards
Matching
SeekOut uses the candidate's LinkedIn URL as the main identifier for matching their ATS profile to their SeekOut profile. If there is no LinkedIn URL found in the candidate's resume or job application, other pieces of information will be used to try to match the candidate including GitHub URLs, job history, education history, etc.
When a profile isn't matched, SeekOut will not enrich it with additional info. The profile will appear without a LinkedIn URL in the Your ATS tab. Only info mirrored from the ATS (including the resume) will be shown in the profile.
Unique Filters for Greenhouse
Application Type (e.g. Candidate/Prospect)
Stage (e.g. Application Review, Interview)
Status (e.g. Rejected, Active)
Job
Requisition
Rejection Reason
Source
Recruiter
Last Updated
Unique Profile Data for Greenhouse
Last Updated
When the candidate data was last updated from Greenhouse
Recruiter
Recruiter assigned to the candidate
'View in Greenhouse Harvest'
A clickable link that takes you to the candidate record in Greenhouse
Applications
Job/Requisition name - Stage, Status, Updated date
Contact info
Attachments
Clickable documents (like resumes and cover letters) that are searchable and readable in SeekOut
Note: if Disable Attachments is toggled on in the GreenHouse Talent Rediscovery connection on the Integrations page, then attachments will not appear in this box.