SeekOut integrates with your TrackTalents account, allowing you to export candidate information from SeekOut and turn it into TrackTalents candidate profiles complete with contact information and work/education history. Candidate data can be sent to TrackTalents as prospects or attached to an existing job.
This article covers how to set up your integration, as well as how to export candidate info from SeekOut to TrackTalents.
Before you Begin
You need to create an API key in TrackTalents. Save this key to a safe place; you'll be entering it in SeekOut.
Setting up the Integration
Click your initials at the top right of the SeekOut dashboard, then select Integrations.
Don't see the Integrations option in your menu? Contact your Customer Success Manager or firstname.lastname@example.org and ask to enable ATS integrations for your org.
Connecting to TrackTalents
On the Integrations page, locate TrackTalents in the Export section and click the Connect button.
Leave TrackTalents in the Name field, your API Key, and select Production in the Environment dropdown. Click Save to complete your integration.
The first time you set up an integration, a connection test will automatically begin.
Testing Your Integration
SeekOut automatically tests your integration after the first time you set it up. Select a job from the dropdown list and click Send Test Candidate to export a test candidate to your ATS.
When successful, TrackTalents will appear under the section My Organization's Integrations with the label "Connected." Test your integration again at any time by returning to the integrations page, clicking the three-dot menu next to the name, selecting Edit, and then click Test.
What do I do if my test was unsuccessful?
Confirm that your info is entered correctly in the integration pop-up. If you make any changes to your info, click Save first and then click Test to try again with your updated credentials.
If you've confirmed your connection info is correct and you're still unable to connect, reach out to your Customer Success Manager or email email@example.com for assistance.
Removing the Integration
Click the horizontal three-dot button next to a connected integration to Edit or Remove the integration from your SeekOut account. Removing an integration will delete your credentials, and you will have to re-enter them if you want to connect again.
Exporting to TrackTalents
Recommended: Export from a project
To export all candidates in a project to TrackTalents, go to your SeekOut project, click the Export icon and choose Export All to TrackTalents.
Contact information such as email addresses and phone numbers will only appear in your export if you click Get Email for All and Get Phone for All before exporting.
Alternatively, you can export select candidates from SeekOut by clicking the box next to their profile, clicking Export and then selecting Export X to TrackTalents. With both methods, clicking Export to TrackTalents will cause a pop-up window will appear.
You can select a job from the dropdown menu or export the candidates as prospects. If your ATS does not support candidate profiles without email addresses, check the box Generate dummy email addresses for candidates. Click the Export button to export candidates to TrackTalents. If successful, you will see a confirmation pop-up message that says "Export Complete."
SeekOut integrates with many other HR systems. If you need help setting up an integration or need assistance troubleshooting, please contact firstname.lastname@example.org.